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Cancelled Today; Went Back to the "Evil" Comcast.

Reader Reviews: Reviews of USI Wireless, Minneapolis' City-Wide Wi-Fi Internet Service

User Rating 1 Star Rating

From jluker123

USI Wireless

When did you sign up for USI Wireless?: 

June 2010

Which neighborhood in Minneapolis do you live?: 

Uptown

My Review 

First month I had no major issues, had download speeds consistently hitting between 5.4 and 5.8 mps. Speed decreased dramatically over time, at first I couldn't stream Netflix in HD. Next I had issues streaming Netflix without frequent stops and pixelization. Called customer service and they said i was a victim of their own success - too many people were hitting their servers slowing them down. Not to worry, they said, we are working to fix this. Been six weeks with no improvement. Call every week and get a different excuse each week. They always say they will call back with an exact date things will be working and a refund offer. Guess what - no call!! DO NOT WASTE YOUR TIME OR MONEY WITH U.S.I.

Cancelled today; sad in a way. Was really hoping that a small local company would be able to compete with the "evil' Comcast. I rely on mhy internet for work and pleasure and unfortuneatly USI just can't meet my demands - which are under their advertised and subscribed to speeds.

Whay kind of home do you live in? 

Apartment Building

Are you still using USI Wireless? 

Cancelled today; went back to the "evil" Comcast.

Would you recommend this to a friend? 

No

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