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Minneapolis-St. Paul Airport Complaints and Horror Stories


Minneapolis-St. Paul Airport attracts a great deal of praise, and a large amount of criticism too. Whether you want to complain about airplane noise, or a bad experience travelling through Minneapolis-St. Paul Airport, here's how and who to contact.

And, you can also share your complaints about Minneapolis-St. Paul Airport here.

Minneapolis-St. Paul Airport Noise

MSP's location, right between the southern city limits of Minneapolis and St. Paul, make it very convenient to get to. But, the central location also means airplanes flight directly over the city all day long. The southern neighborhoods of Minneapolis, and the suburbs directly south of the airport, Bloomington, Richfield, Eagan, Inver Grove Heights, and Apple Valley, bear the brunt of the airplane noise.

The Metropolitan Airport Commission, MAC, operates a noise mitigation program, scheduled for completion in 2014. The program is paying for improvements to windows and insulation at homes under Minneapolis-St. Paul Airport's flight paths.

MAC also handles complaints about airplane noise from Minneapolis-St. Paul airport, and also noise from the Twin Cities six reliever airports, Flying Cloud Airport, St. Paul Downtown Airport, Anoka County-Blaine Airport, Crystal Airport, Airlake Airport and Lake Elmo Airport.

Weather Delays and Cancellations at Minneapolis-St. Paul Airport

With six months of winter, bringing an average of 60 inches of snow, and regular summer thunderstorms, hail and tornadoes, Minneapolis-St. Paul Airport has to deal with a lot of weather.

Minneapolis-St. Paul Airport actually suffers the fewest snow delays in the Upper Midwest, and the airport's efficient de-icing and snow removal is renowned in the airline industry.

Keeping airplanes operating safely is Minneapolis-St. Paul Airport's priority during inclement weather, but the inevitable flight delays, diversions and cancellations are incredibly frustrating for air travelers.

Other Complaints about Minneapolis-St. Paul Airport

Minneapolis-St. Paul Airport handles around 35 million passengers annually, and with that level of traffic, sometimes things go awry. Here's how to contact the airport, and the airlines who fly from MSP, to make a complaint.

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